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The Cleaning Industry Management Standard (CIMS)

The ISSA Cleaning Industry Management Standard (CIMS) sets forth a management framework designed to assist building service contractors and in-house cleaning service providers develop quality, customer-centered organizations and is based on universally-accepted principles that have proved to be the hallmarks of well-managed, successful cleaning operations.

One of the biggest trends in the cleaning industry over the last several years has been the move toward selecting green cleaning products, and using them in a way that reduces impact on human health and the environment.