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The Value of Clean

With the increased focus on sustainability and public health protection, progressive firms are adopting a more holistic approach to cleaning. They have learned that cleaning impacts a wide array of business functions and that relatively small incremental investments in cleaning produce outsized gains for the organization. This white paper identifies the business activities that cleaning impacts and quantifies the returns that cleaning investments produce.


One of the many benefits of a clean facility is the reduction of harmful contaminants in the indoor environment. A clean and hygienic facility gives building occupants a visual comfort level and reduces potential risks that may be associated with buildings that are not as clean. Although there are many studies that address improved indoor air quality and the risks associated with dust and bacteria on surfaces, few have demonstrated how health risks due to inadequate cleaning impact building occupant personnel costs and, ultimately, a business’s bottom line.

Image Enhancement - Customer Satisfaction

According to multiple studies, customers value cleanliness more than many other factors when deciding to do business with an establishment. The image that a clean facility creates is a lasting one. Many managers perceive cleaning as an operational cost, but a dirty facility with a poor image will cost businesses direct revenue. Dirty buildings can also create risks such as slips and falls, leading to higher insurance and legal costs. Consumers have many choices. When given the choice, consumers would rather do business with companies that are dedicated to a positive image and a clean facility.