INSTRUCTOR

• Wm R. Griffin Author/Consultant
• www.cleaningconsultants.com
• C: (206) 849-0179

DETAILS:

• Master the most effective instructional techniques available to help adults learn management and technical skills as quickly and painlessly as possible.
• This is an interactive “Learn by Doing” instructional program – come prepared to learn and apply new skills from the minute you walk in the door.
• Participants will learn instructional techniques by actually using them during the course.
• Attendees work with the instructor and other participants to develop materials, outlines and presentation skills that can be used immediately to customize and improve any custodial and maintenance training program.
• This program is customized in real time to meet the specific needs of each attendee.

DAY 1

• Welcome – Let’s Get Started
• Writing Exercises – Training Now, Why R U here?
• Presentation - Effective Training
• Interactive Learning Exercise
• Graphics – Photos, Power Point, Video
• Lesson Format Exercise
• Restroom Cleaning Graphic Exam
• Technology in Training
• Questions & Exams vs. Performance
• Hard Floor Care Trends

DAY 2

• Resources for Trainers, Supervisors & Managers
• Carpet Care Trends, Spotting Exercise
• Program & Instructional Plans
• Team Teaching Exercise
• Personal Project Development
• Training, Retention & Upward Mobility
• Procedures, Lessons & Schedules
• Incentives, Motivation & Engagement
• Take Away Exercise
• Evaluation & Body Language
• Closing Comments – Group Photo - Certificate

Earn TTT Certification, Learn Tips & Techniques of the Trade, Network with other Cleaning Professionals.

Space is limited to 25 attendees!

Each attendee receives a copy of the “Advanced Instructors Guide”and a “Basic Cleaning Procedures Manual” ($120 value). Continental breakfast and lunch will be provided.